Service Level Aggreement

SLA

Please download the PDF below for the SLA of the IntelliSoftware Internet SMS Gateway.

Service Architecture

The IntelliSoftware gateway utilises two redundant service nodes (www.intellisoftware.co.uk and www.intellisoftware2.co.uk, please see diagram below). The two service nodes are geographically separated ensuring the service is not susceptible to local internet outages. If a service node is unavailable, the IntelliSMS components automatically route to the available server. We maintain connections with multiple UK SMS operators, allowing us to send SMS traffic using the best performing route.